We’re delighted to be experiencing a particularly busy period and are receiving more enquiries than usual. We’re working hard to reply as quickly as we can and really appreciate your patience and understanding.
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Contact Us
Whether you have a question about a product, need a little help with an order, or would like some advice for your space, we are here to help. Choose the best way to get in touch below and we’ll get back to you within one working day.
A note from our team
Track Your Order
See where your delivery is and view order details.
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Email Us
Email us at hello@otelloshome.com or use the form below.
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Live Chat
Chat with our team using the widget in the bottom right.
Call Us
Call us on 01909 393636.
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Help Centre
Answers on delivery, returns, care and payments.
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Trade Enquiries
Interior designers and businesses — apply for a trade account.
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Waiting on a delivery?
Each item has an estimated delivery date, shown in your order confirmation email and on our website. Please kindly allow that window to pass before getting in touch. As soon as your order is on its way, we’ll email you with the details.
- If you’ve ordered more than one item, they may arrive in separate deliveries, each within its own estimated timeframe.
- If your estimated delivery period has passed, please contact our customer service team below.
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