Each item in your order has an estimated delivery, this can be found on your order confirmation email and our website. It is really important that we kindly ask all of customers to allow the estimated delivery period to pass before contacting our support team regarding the delivery status.

As soon as your order is on it's way, we'll send you an email to confirm further details on your delivery.

If you ordered multiple items, they may arrive in separate deliveries within their estimated delivery times.

If your estimated delivery period has passed, please contact our customer service team.

Visit our help centre to get quick answers to our most frequently asked questions about orders, delivery, returns, warranty and much more.

If your query is urgent, why not use our live chat feature for instant access to our support team. Simply click on the widget in the bottom right hand corner to start a live chat with a member of our team.

To contact us via email, please use the form below.

For online queries regarding orders, products and anything relating to our website, please call 01909 393636