Our Price Match Promise
At Otello's Home we work so hard to bring you the finest luxury homewares at the best possible prices.
If you happen to find a product at a lower price from another retailer, simply let us know using the form below, and we’ll do our very best to match it.
How It Works
If you find an identical product at a lower price from another retailer, we will match that price.
Please be aware that some websites offer low-quality imitations of our items, sometimes using the same imagery to appear legitimate. If you’re unsure about an item you’ve found, reach out and we’ll be happy to offer our expert opinion.
Here's what you need to know:
- The item must be the same brand, model, and specification.
- The product must be in stock and available for immediate purchase from the competitor.
- We require proof of the lower price, such as a current advertisement or a link to the competitor's website.
- Our Price Match Promise does not apply to items on clearance, special promotions, or those sold by auction sites.
Request A Price Match
To submit a price match request, please kindly submit the following form and our export team will review your request shortly.
Terms and Conditions
Price match requests must be made prior to purchase. We reserve the right to verify the competitor's price and availability of the product. Our Price Match Promise is subject to change and can be withdrawn at any time without prior notice.